Privacy Policy
Effective Date: January 12, 2025
1. Introduction
Loremaster ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered game master service for Foundry VTT.
2. Information We Collect
2.1 Account Information
When you purchase or register for Loremaster, we may collect:
- Email address
- Payment information (processed securely by third-party payment providers)
- License key and activation data
2.2 Usage Data
When you use Loremaster, we may collect:
- Game session metadata (not your actual game content)
- API usage statistics
- Error logs for troubleshooting
- Feature usage analytics
2.3 Content Data
Loremaster processes content you provide, including chat messages, uploaded PDFs, and game world data. This data is sent to AI providers (Anthropic Claude) for processing. We do not permanently store your game content on our servers beyond what is necessary for the service to function.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Loremaster service
- Process your transactions and manage your license
- Send service-related communications
- Improve our service and develop new features
- Respond to support requests
- Comply with legal obligations
4. Data Sharing
We may share your information with:
- AI Providers: Your game content is processed by Anthropic's Claude API to generate responses
- Payment Processors: To handle transactions securely
- Service Providers: Who assist in operating our service
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your account information for as long as your account is active or as needed to provide services. Game session data is retained temporarily for service functionality and is not permanently stored.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
8. Children's Privacy
Loremaster is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
support@loremastervtt.com